Vellore DCCB Mobile Bankingis the Mobile Banking Service to provide Banking Service through Android Based Mobile.
In this document, the following words and phrases have the meaning set against them unless the context indicates otherwise:
Bank refers to THE VELLORE DISTRICT CENTRAL CO-OPERATIVE BANK LTDregistered as a Co- operative society under Government of India Act X of 1904 and licensed as Bank under Banking Regulation Act, 1949 and having its registered office at No. 80, Bank Road, Coimbatore - 641 018 includes the successors and assigns of THE VELLORE DISTRICT CENTRAL CO-OPERATIVE BANK LTD.
Customer refers to the customer of THE VELLORE DISTRICT CENTRAL CO-OPERATIVE BANK LTD. USER refers to the customer of the BANK authorized to use Bank's Mobile Banking Service.
Vellore DCCB Mobile Banking is the name of the Bank's Mobile Banking facility offered by the Bank.
ACCOUNT refers to the accounts held by the User such as Savings, Current Account and any other type of account so designated by the bank to be eligible account for operations through Mobile banking services. One of these accounts will be designated as Primary Account and other accounts will be called as Secondary Accounts. The USER should be either account holder, sole signatory or Authorized to act alone when there is more than one signatory. An account in the name of a minor or in which the minor is a joint account Holder, is not eligible to avail the Mobile bankingServices OTP refers to One Time Password, which will get auto generated by application while verifying the mobile number and handset.
MPIN refers to the Mobile Banking Personal Identification Number.
TERMS refer to Terms and Conditions for user of Vellore DCCB Mobile Banking Service as specified in this document. These TERMS form the contract between the USER and the BANK. By Applying for and accessing the service the USER acknowledges and accepts these TERMS. These TERMS will be in addition to and not in derogation of the Terms and Conditions relating to any account of the customer.
The USER shall be liable for any loss from unauthorized transactions in the accounts if he has breached the TERMS or contributed or caused the loss by negligent actions. The BANK shall not be liable for any unauthorized transactions occurring which can be attributed to the fraudulent or negligent conduct of the USER.
The BANK shall not be held liable to the USER if access is not available in the desired manner of reasons including but not limited to natural calamity, floods, fire and other natural disasters, legal restraints, faults in the network telecommunication or internet or network failure, software, hardware error or any other reason beyond the control of the BANK. Under no circumstances shall the BANK be liable for any damages whatsoever whether such damages are direct, indirect, incidental, consequential and irrespective of whether any claim is based on loss of revenue, investment, production , goodwill, profit, interruption of business or any other loss of any character or nature whatsoever and whether sustained by the USER or any otherperson.
The Customer can get the Vellore DCCB Mobile Banking Services application from the Branch where the Customer having account. The Customer shall fill the application with the particulars requested in it. Mobile Number and Mail ID are necessary for providing Mobile Banking services to the Customer. The Customer must know the CIF number and the accounts linked to the CIF.
The application which does not contain all necessary particulars will not be accepted upon. Hence the customer is advised to give all the particulars that the bank may require. When new accounts are opened with the existing CIF, in which Mobile Banking facility is provided, the new account(s) will be reflected in the facility.
The Bank shall make all reasonable efforts to ensure that the customer information is kept confidential but shall not be responsible for any inadvertent divulgence or leakage of confidential Customer Information for reasons beyond its control or by action of any third party.
It is the responsibility of the user to advise the Bank any loss / theft of mobile phone. In case of lost or theft of Mobile Phone / SIM card, the customer must inform the bank to suspend or cease Mobile Banking facility. In such circumstances the customer should complain the police authorities having jurisdiction and keep the bank informed of suchcomplaint.
In case of change of Mobile handset but continue using the same mobile number the user must uninstall/delete the Vellore DCCB Mobile application installed in the specified mobile, to maintain the confidentiality and secrecy. While In case of change of Mobile Number, the user has to go for fresh registration.